Support
We offer a wide range of support from Technical to Warranty procedure.
Shop now
Support
We offer a wide range of support from Technical to Warranty procedure.
Shop now

Technical Support

Are you having trouble with your Mobicel device? Call our help centre on 011 541 3300 or email support@mobicell.co.za

Warranty Procedure

First refer to the Owner’s Manual to ensure that you have followed all the correct installation and operating procedures before making any warranty claims.

To make warranty claims, kindly call our call centre on 011 541 3300 or email support@mobicell.co.za

Important

Do not open the hardware or product. Opening the hardware will cause damage that is not covered by this warranty. Only Mobicel or an Authorised Service Centre should perform a service on the device. Mobicel does not warrant that the operation of the product will be uninterrupted or error-free.

Dear Valued Customer

"We would like to inform all Mobicel V1 users that as of 31/10/2019 there will no longer be any Security maintenance release patches done for this device.

Should you require any further information regarding this, please feel free to contact the Mobicel support Centre.”